{"id":25469,"date":"2018-11-13T12:47:48","date_gmt":"2018-11-13T09:47:48","guid":{"rendered":"http:\/\/www.bbyhaber.com\/bby\/?p=25469"},"modified":"2018-11-13T15:44:46","modified_gmt":"2018-11-13T12:44:46","slug":"kitap-tanitimi-universite-kutuphanelerinde-toplam-kalite-yonetimi-orta-dogu-teknik-universitesi-kutuphanesi-ornegi","status":"publish","type":"post","link":"https:\/\/www.bbyhaber.com\/bby\/2018\/11\/13\/kitap-tanitimi-universite-kutuphanelerinde-toplam-kalite-yonetimi-orta-dogu-teknik-universitesi-kutuphanesi-ornegi","title":{"rendered":"Kitap Tan\u0131t\u0131m\u0131 -> \u00dcniversite K\u00fct\u00fcphanelerinde Toplam Kalite Y\u00f6netimi: Orta Do\u011fu Teknik \u00dcniversitesi K\u00fct\u00fcphanesi \u00d6rne\u011fi"},"content":{"rendered":"

\u015ee\u015fen, Yasin (2018). \u00dcniversite K\u00fct\u00fcphanelerinde Toplam Kalite Y\u00f6netimi: Orta Do\u011fu Teknik \u00dcniversitesi K\u00fct\u00fcphanesi \u00d6rne\u011fi. Ankara: Se\u00e7kin Yay\u0131nc\u0131l\u0131k, 2018, 105 s. [ISBN:9789750251412]<\/strong><\/p>\n

YAS\u0130N \u015eE\u015eEN<\/strong><\/a><\/p>\n

\"\"<\/p>\n

D\u00fcnya genelinde ve \u00fclkemizde t\u00fcm sekt\u00f6rlerde her ge\u00e7en g\u00fcn de\u011fi\u015fimler, d\u00f6n\u00fc\u015f\u00fcmler ve geli\u015fmeler ya\u015fanmaktad\u0131r. Bu de\u011fi\u015fimlerden her meslek alan\u0131 gibi, k\u00fct\u00fcphaneler de etkilenmektedir. Hizmet \u00fcreten i\u015fletmeler olan k\u00fct\u00fcphanelerin de sa\u011flad\u0131klar\u0131 hizmetlerin kalitesinin belirlenmesi ve iyile\u015ftirilebilmesi i\u00e7in, somut ve kal\u0131c\u0131 de\u011ferlerle hizmet kalitelerinin \u00f6l\u00e7\u00fclmesi gerekmektedir. K\u00fct\u00fcphanelerin kullan\u0131c\u0131 odakl\u0131 olarak hizmetlerinin \u00f6l\u00e7\u00fclmesi ve de\u011ferlendirilmesi, kaliteye dayal\u0131 performanslar\u0131n\u0131n de\u011ferlendirilmesinde de gereklidir. \u00d6\u011frencilerine, idari personeline, akademik personeline, kurum i\u00e7i ve\/veya kurum d\u0131\u015f\u0131 ara\u015ft\u0131rmac\u0131lara, farkl\u0131 kurumlardan gelen ara\u015ft\u0131rmac\u0131lara vb. geni\u015f bir kullan\u0131c\u0131 grubuna hizmet veren \u00fcniversite k\u00fct\u00fcphaneleri de d\u00fcnyan\u0131n i\u00e7inde bulundu\u011fu de\u011fi\u015fime ayak uydurmak zorundad\u0131rlar.<\/p>\n

\u00c7al\u0131\u015fmam\u0131zda, biri vak\u0131f \u00fcniversitesi, di\u011feri devlet \u00fcniversitesi k\u00fct\u00fcphanesinde uygulanmakta olan toplam kalite y\u00f6netimi \u00f6rneklerine de\u011finilmi\u015f ve \u00f6rnek uygulamalardan elde edilen veriler g\u00f6z \u00f6n\u00fcne al\u0131narak, \u00fcniversite k\u00fct\u00fcphanelerinde toplam kalite y\u00f6netiminin gelece\u011fi \u00fczerinde tart\u0131\u015f\u0131lm\u0131\u015ft\u0131r.<\/p>\n

Anahtar Kelimeler:<\/em><\/strong> Bilgi ve Belge Y\u00f6netimi, K\u00fct\u00fcphanecilik bilimi, \u00dcniversite k\u00fct\u00fcphaneleri, Toplam kalite y\u00f6netimi, Performans y\u00f6netimi, Hizmet kalitesi, Kullan\u0131c\u0131 odakl\u0131 hizmet kalitesi, Kalite standartlar\u0131, Orta Do\u011fu Teknik \u00dcniversitesi K\u00fct\u00fcphanesi.<\/p>\n

Book Review<\/em><\/p>\n

Changes, transformations and developments are taking place in all sectors in the world and in our country. Such changes are affected by libraries as well as any occupational area. In order to determine and improve the quality of the services provided by the libraries that produce the services, it is necessary to measure the service quality with concrete and permanent values. Measuring and evaluating the user-oriented services of libraries is also necessary to evaluate their quality-based performance. Students, administrative staff, academic staff, in-house and \/ or external researchers, researchers from different institutions, etc. The university libraries that serve a wide range of users have to keep up with the change in the world.<\/p>\n

In our study, total quality management examples which are applied in one of the foundation university and the other in the state university library were mentioned and considering the data obtained from the sample applications, the future of total quality management in university libraries was discussed.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u015ee\u015fen, Yasin (2018). \u00dcniversite K\u00fct\u00fcphanelerinde Toplam Kalite Y\u00f6netimi: Orta Do\u011fu Teknik \u00dcniversitesi K\u00fct\u00fcphanesi \u00d6rne\u011fi. Ankara: Se\u00e7kin Yay\u0131nc\u0131l\u0131k, 2018, 105 s. [ISBN:9789750251412] YAS\u0130N \u015eE\u015eEN D\u00fcnya genelinde ve \u00fclkemizde t\u00fcm sekt\u00f6rlerde her ge\u00e7en g\u00fcn de\u011fi\u015fimler, d\u00f6n\u00fc\u015f\u00fcmler ve geli\u015fmeler ya\u015fanmaktad\u0131r. Bu de\u011fi\u015fimlerden her meslek alan\u0131 gibi, k\u00fct\u00fcphaneler de etkilenmektedir. Hizmet \u00fcreten i\u015fletmeler olan k\u00fct\u00fcphanelerin de sa\u011flad\u0131klar\u0131 hizmetlerin kalitesinin […]<\/p>\n","protected":false},"author":129,"featured_media":25471,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[1408,1093],"class_list":["post-25469","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","tag-kitap-tanitimlari","tag-yasin-sesen"],"_links":{"self":[{"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/posts\/25469"}],"collection":[{"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/users\/129"}],"replies":[{"embeddable":true,"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/comments?post=25469"}],"version-history":[{"count":5,"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/posts\/25469\/revisions"}],"predecessor-version":[{"id":25502,"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/posts\/25469\/revisions\/25502"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/media\/25471"}],"wp:attachment":[{"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/media?parent=25469"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/categories?post=25469"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.bbyhaber.com\/bby\/wp-json\/wp\/v2\/tags?post=25469"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}